I have 9 years of operations and management experience in well regarded international hotel chains (Four Seasons, IHG) and privately owned hotels.During this time I have accumulated over 3 years of experience developing and delivering training for hotel and villa personnel.
Hotelier with degree in Hotel Management, 20 plus years of experience working on high end properties such as 5 Stars Hotels and Private Communities.
Knowledgeable in financial, operations, customer service and training. Skilled on developing and implementation of standard operating policies and procedures.
In the Vice President Operations role at Interstate Hotel, I worked with multiple ownership groups on hotel transitions in and out of the Interstate Portfolio over (9) years and maintained operational oversight of a portfolio consisting of (25) hotels Union and Non-Union, Branded and Non-Branded with annual revenues over $600,000,000.00.
I oversaw Boutique, Convention, Center City, Suburban and Independent hotels in my portfolio while with Interstate Hotel Group.
I have lived in Los Angeles for (21) years, managed (3) hotels in the market, and was based here while with Interstate Hotel Group as Vice President Operations for (9) years.
I oversaw a region including Hawaii, Alaska, Washington, California, Arizona, Oklahoma, Vancouver Canada and New Mexico, as well as development projects in Orlando, Las Vegas, Mexico and Costa Rica.Enjoy having contact with Customers / Guests and creating strong sense of fidelity between the customer and the Company represented through service, trust and respect.He has been in the Hospitality Industry for over 20 years, working with International chain Hotels, Boutique Hotels and Local Resorts owned by Costa Rican companies, during this time He has had the opportunity to experience the different fields of a hotel operation, and structure 16 years of experience in the Hospitality industry. Working for operated properties gives me the insight of the real needs to fulfill in any hotel, the importance of the owners, the hotel chain and the need to cover the sales forecast from a commercial perspective and not just operational.A very good communicator Culturally sensitive and internationally traveled Executive Chef with 16 years of vibrant experience in the food service/hospitality industry.Committed to implement quality improvement techniques in Food Preparation and Kitchen, implementing operations for leading hotels, resorts, and restaurants.He Has the opportunity to gain a hands - on hotel opening, closing and re-branding experience from budget to luxury market within the industry (experienced with many Property Management Systems), alongside he has developed extensive skills within the e-commerce industry.